Frequently Asked Questions

We cut sealed access ports into the supply and return trunk lines, attach a negative air machine to create suction throughout the system, then use compressed-air whips and rotary brushes to dislodge debris from each individual run. A "run" is the trade term for a single duct line from plenum to register - it's both the thing we clean and the condition we leave it in. We photograph the interior of every run before and after. The entire process takes 3-5 hours for a typical Parker home.

You receive dated before-and-after photos of every run, plus a post-service report noting what we found and what we removed. Since 2013, CleanRun has photographed the inside of every run on every job. In Parker, we regularly find construction debris in newer homes near Reuter-Hess Reservoir and heavy dust loading in older Stonegate builds from the 1990s. The photos show you exactly what was in your ducts and what we left behind.

Most single-system homes in Parker take 3-5 hours from arrival to final walkthrough. Two-zone homes in The Pinery or larger properties in Castle Rock may take 5-7 hours. We give you a real arrival window and text when the technician is on the way - Haven Standard Clause 2. The job isn't rushed; thorough contact time with the duct walls is what removes embedded debris.

Every 3-5 years for most homes. In Parker specifically, we recommend closer to 3 years if you have pets, if someone in the home has allergies or asthma, or if you've completed recent remodeling. The dry, windy springs along the Front Range blow more fine particulate into homes here than in wetter climates. Homes near active construction or dirt roads should consider more frequent inspection.

It reduces the reservoir of dust, pollen, pet dander, and particulate that circulates through your home. We don't claim to cure allergies - we remove what's in the ducts. Parker homeowners with allergy sufferers often notice reduced dust accumulation on surfaces and less frequent filter clogging after cleaning. We document what we remove so you can judge the improvement yourself.

Yes, though you may prefer to step out for a few hours. Our negative air machines are loud, and we need access to every room with a register. The process doesn't introduce chemicals into your living space unless you've specifically requested sanitizing. We protect floors and furniture, and we seal access ports with metal patches when we're done, not tape.

We run Nikro negative air machines and rotary brush systems, paired with compressed-air tools that agitate debris without damaging duct walls. For homes with delicate flex duct common in Parker builds from the 2000s, we switch to softer-bristle whips and reduced pressure. The equipment matters less than the technique and the time spent - a powerful machine used poorly just moves dust around. We photograph results, not the tools.

We can install whole-home air purifiers from Honeywell and Aprilaire after cleaning, if your HVAC system has the capacity and electrical access. We don't sell equipment that overwhelms your blower or creates pressure imbalances. Every installation is quoted separately with written specs before work starts. Haven Standard Clause 1 applies to add-ons the same as to cleaning.

Cleaning removes physical debris - dust, construction scraps, pet hair, particulate. Sanitizing applies an EPA-registered antimicrobial to the interior surfaces after cleaning, typically for homes where we've found evidence of mold growth or bacterial contamination. We don't sanitize dirty ducts - the chemical won't reach embedded debris. We tell you what we found and let you decide if sanitizing makes sense.

Every professional working under our name is required to hold the license and insurance Colorado requires for HVAC and duct cleaning work. We carry general liability and workers' compensation coverage. Our license numbers and insurance certificates are available on request. Haven Standard Clause 3 requires verified, background-checked crews - we don't send anyone to your home we wouldn't send to our own.

Standard residential duct cleaning doesn't require a permit in Parker or Douglas County. If we're modifying ductwork, replacing sections, or installing new equipment, we pull the appropriate permits and schedule inspections. We handle that paperwork - you don't need to visit the building department.

This location is independently owned and operated by Tomas Reyes, serving Parker and the surrounding communities. CleanRun Air Duct Cleaning is an established brand founded in 2013 that sets the Haven Standard for documentation, pricing, and crew verification. The local team lives here, trucks are stocked here, and the neighbors we serve are in Stonegate, The Pinery, and across Douglas County.

We answer the phone 24/7, and we keep slots open for urgent situations - post-fire smoke damage, water intrusion into ductwork, or construction debris blocking airflow. True duct cleaning emergencies are rare; most situations can be scheduled within a few days. If you're experiencing sudden airflow loss, strange odors, or visible mold, call (719) 259-4520 and we'll assess whether it needs immediate attention or scheduled service.

Don't disturb it. Disturbing mold colonies can release spores into your living space. Call us for inspection - we photograph what we find and can recommend appropriate remediation. For extensive mold growth covering more than a few square feet, we may refer you to a certified mold remediation specialist in the Parker area. We don't treat serious mold problems with cleaning alone.

Yes, and this is where documentation matters most. After the 2021 Marshall Fire affected families who later relocated to Parker, we cleaned smoke-impacted duct systems in several homes. We photograph every run to prove to insurers and homeowners what was removed. For active water damage, the source must be repaired first - we don't clean wet ductwork until it's structurally sound.

Every job carries a written warranty against workmanship defects, backed by the Haven Standard. If debris remains in a run we claimed to clean, or if an access port seal fails, we return and correct it at no charge. The warranty period and specific terms are printed on your invoice - no verbal promises, no "call us if something seems wrong." Clause 1 and Clause 5 together mean the scope and the guarantee are both in writing before we start.

Review the before-and-after photos with the technician before they leave. If you believe a run was missed or inadequately cleaned, we re-clean that run immediately or schedule a return visit. Haven Standard Clause 4 requires evidence on every job - the photos protect both of us. We don't ask you to trust our word; we show you the inside of your own ducts.

No. Ducts will accumulate dust again - that's how forced-air systems work. Our warranty covers the quality of the cleaning we performed, not the inevitability of future particulate. We can recommend filter upgrades, maintenance schedules, or whole-home air cleaners to slow reaccumulation. Parker homes with gravel driveways, nearby construction, or frequent door-openings for pets will see faster dust return.

Yes. We maintain digital records of every job, including photos, the written quote, the final invoice, and warranty terms. If you sell your home in Parker or need documentation for an insurance claim, we can provide a complete service history. This documentation is part of what the Haven Standard requires - every job leaves a documented record.

Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Parker, serving Parker, Stonegate, The Pinery, and surrounding communities.